What’s lifeline communication

As the new month begins, I get another chance to look at upcoming bills, knowing that I won’t have as much money before. So I decide to call and discontinue my personal training sessions. They haven’t been happening and I haven’t been paying.

I call and am directed to Instagram or Facebook for customer service. What if I don’t want to use those. What if I don’t have an account? What if I don’t want those companies to know my business about fitness?

We trusted that phone calls were private between the people talking. We don’t have and not even offered the notion that social media channels are private.

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